Refund Policy
Cancellations and refunds
Last updated August 25, 2026
What you are buying. Consultations are services, not physical products. There is nothing to ship and nothing to return. All prices are in United States dollars (USD).
Cancelling or rescheduling.
• More than 24 hours before your appointment: cancel or reschedule for a full refund, no questions asked. Use the link in your confirmation email, or email us.
• Within 24 hours, or if you do not attend: the fee is not refundable. That time was reserved for you, and by that point Michael has already read your intake form and your labs — the work is largely done before you speak.
• If we cancel or reschedule: you choose — a new time, or a full refund.
How refunds are issued. Refunds go back to the original payment method within 5–10 business days of approval. Your bank may take a few days more to post it.
Before you dispute a charge. Charges appear on your statement as WARRIORS CONSULTING. If you do not recognise a charge, or something has gone wrong, contact us first at michael@warriors-consulting.com or (657) 796-5285. We are open Monday to Friday, 9am–5pm Pacific, we answer within one business day, and we would far rather fix a problem directly than have you go through your bank.
No subscriptions. Every consultation is booked and paid for one at a time. We do not store your card for future charges, there is no auto-renewal, and nothing recurs unless you book it yourself.
